Things come up and from time to time you'll need to cancel your entry in an event or division. This article is for athletes & athlete managers.
Note: Entries can only be cancelled before a draw is created. If you need to cancel after the organiser has created a draw, you should contact them.
How to cancel your entry in a division
- Go to LiveHeats and login with the account you used to register for the event. You'll land on the Athlete dashboard
- Click on the relevant Event:
- If you manage multiple athletes, first select the relevant athlete, then you'll see all the divisions that athlete is entered into
- Click the three dots in the card. If there's no three dots, it means that the draw has been created and you can no longer cancel:
- In the warning dialogue click Cancel entry:
- Your entry in the division will now be cancelled. Repeat for any other divisions or athletes: