If your organisation is using a rolling ranking and has an injury protocol, refer to this article for how to log an injury and have the points frozen.
How does LiveHeats frozen points feature work?
Background & context:
- In a rolling Series ranking, each event division result has an expiry date, that is by default 52 weeks after the event's end date (or whatever the duration of the rolling period)
- Each athlete's counting results (e.g. best 3 results) in the ranking can come from non-expired results only
When an athlete logs an injury, the following happens:
- At the date of their injury, any non-expired results for that athlete get overridden with a new expiry date
- Lets imagine that in a 52 week rolling ranking athlete gets injured on 30 June, 2025
- This means that all results that are non-expired (e.g. any event they did that ended after 30 June, 2025) get their default expiry date overridden with a new one - 2027-06-30 which is 104 weeks after the date of their injury, which represents the maximum amount of time that they can keep their frozen points taking into account the injury period (1 year) and recovery period (1 year) = 104 weeks.
- If they begin competing before 2027-06-30 and their status is still on "Injured" then, their counting results could still come from their new results or from the frozen ones, whatever falls into their top 3
When an athlete gets marked as "recovered" what happens:
- The expiry of their event result changes once again, to the date of the recovery, plus 52 weeks
- So for example, if an athlete declares themself as "recovered" 10 weeks after an injury, then the results that ended within 52 weeks of the injury date will now expire 52 weeks after the recovery date, e.g. 10+52
- By default all athletes get switched to "recovered" 52 weeks after their injury
- Note: if the athlete competes earlier than 52 weeks from the injury, they do not automatically get switched to recovered
When does the injured athlete switch back to normal:
- They will switch back to normal when it's been:
- 52 weeks after their recovered date, or;
- 104 weeks after their injured date (if no recovery date was set)
How to freeze an athlete's points in rolling ranking via injury protocol
Once you have received all the relevant proof of the injury and are satisfied, please email your Liveheats representative for a link to a form to fill in to have a frozen points request processed.
If you are an athlete, please contact your organisation for injuries.
Common questions
How do we unfreeze points?
The points will automatically unfreeze once the athlete has reached the limit of the injured and recovered period, or their new counting results are higher than the frozen results.
When the athlete resumes competing, but still has frozen points, what happens to new results?
If the athlete begins competing again while having frozen points, then their new results could count in their ranking total points, if the result fits into the top 3 results (or whatever is set in the rankings settings). The reason for this is that any non-expired event results can count towards the total, whether those results came from new or frozen results.