If you are a federation with child accounts, you can purchase event credits centrally, and then distribute or share them with child accounts. This article explains how.
Note: when you share credits to another account, we'll automatically align their plan to be the same as yours. For example, if you are on PRO AM and share credits, the child account will also be set to PRO AM plan.
How to share or transfer event credits to another LiveHeats account
- Ensure both you and all the accounts you're sharing credits with, have a LiveHeats organiser account. You can browse and search our directory here: www.liveheats.com/organisations
- Ensure that you have a balance of event credits on your account. If you haven't purchased them yet, see here for how
- Complete this form with details of sharing the event credits: https://forms.clickup.com/26411634/f/t60kj-1802/K1G3Z13VEC72PDL7P0
- Once submitted, we'll process the request and let you know within 1-2 business days once complete