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  2. Accepting payments from athletes

Accepting payments from athletes

  • Migration guide: Changing to our new version of Stripe
  • Stripe account FAQs
  • Overview of accepting payments via LiveHeats
  • Activating paid registration for an event
  • Creating or connecting a Stripe account to Liveheats to accept payments
  • How LiveHeats transaction fees work
  • Ensuring payments are enabled via Stripe on Liveheats
  • Payment disputes and how to reduce the likelihood of them
  • Viewing and managing all payments for an event
  • Setting custom pricing by division
  • Setting a discounted price per additional division
  • Setting a family or multi athlete discounted price
  • Adding paid extras to registration
  • Accepting paid registrations for non-supported countries
  • Offering a discount on event or membership payment via a promo code or coupon
  • How to deal with requests for invoices from athletes for event or membership registrations
  • Understanding payouts from Stripe into your nominated bank account
  • How to refund a payment
  • How to add other team members access to Stripe settings in LiveHeats (For Legacy Stripe Accounts Only)
  • How to change the bank details on your LiveHeats Stripe account (For Legacy Stripe Accounts Only)
  • Contacting Stripe for issues relating to your account (For Legacy Stripe Accounts Only)
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